Coming here because I know you all will understand.
I decided to join AARP this morning (I'm 64) and it seemed like a good idea. I did it online because I am used to doing this. Signed up and paid by credit card.
Screen came back and said - Congratulations, Edward! Your membership card will come in the mail in a few weeks.
I could not frigging believe it. No where did I put his name.
I called AARP and basically told them off. Apparently "we" had joined in 2001 (Have NO memory of that) and his name was still listed. Because no one had told AARP that he was dead, the name remained.
I totally lost it. TOTALLY. Yesterday was my wedding anniversary and I had done so well - felt good.
Now I am crying so hard, I can't believe it.
Of course I canceled. And told the AARP rep that AARP should look into this. He had the nerve to say it happens all the time. Can you imagine?????
Thank you for listening. This is one place where I know I am understood.
Added note: he could not guarantee the card would not come without his name!!!
It happens, Susan. I'm sorry it hit you so hard. Our AAA membership was in Ron's name and for several months after his death he was getting offers for guaranteed-issue life insurance ("you cannot be turned down!"). The catch: if you died during the first 2 years they just refunded the premiums plus a little interest. I just kept writing a note on the marketing material in angry red, stuffing it in the postage paid envelope and mailing it back to them. Ron's name is on a few utility bills and it's too much trouble to change them.
In fairness to AARP, the only reliable way they could keep track of deaths of members would be to tap into the Social Security death database, which is wehere mortuaries are required to report deaths. Banks do it but that's so they're aware of when account holders die. Bank of America got in contact with me about Ron's checking account before I did anything. The database is not easily accessible because there are scammers who open credit in the names of deceased people and, naturally the SS database has their SS numbers. I'm also guessing that tapping into it, even if you have legitimate reason, is expensive. Ron was an AARP member and when I joined so I could sign up for their Medicare supplement I used a different e-mail address and didn't have the issue you did.
I hope you're feeling a little better.
Thank you, yes. It just caught me totally off guard to see his name on the virtual membership card! If they could have guaranteed the card would come with my name, I probably would have kept the membership but they couldn't so I did cancel. Next time I'll do it by phone or paper.
I think a lot of it was a release from the day before, our wedding anniversary, and that today is his birthday. It doesn't feel difficult this year but I guess I am feeling something!
Sorry- I just posted a dissertation relating to AAA and remembered your issue was with AARP so I deleted it. Just barely into my morning coffee!
The issue might be the same as what I ran into with our home and auto insurance. Even though I'd dealt with the agent, who had never met Ron, and the house was titled in a trust in my name only, after Ron died they actually had to delete all the logon information and I had to create a new one because apparently they store only one "primary" name and they used Ron's, which I found very annoying. What century are we in, anyway? I should have realized that because e-mails sent to me about our policies would start with a greeting to Ron. ("Hi, Ron. Please click here for important information...")
Sorry that happened to you. It took years until I got my husband’s name off of everything but had no problem with AARP. I’m not sure I want to re-up my membership, all they want is donations. I read their publications but don’t get a whole lot of relevant information from them. What is weird though is why they would issue a card in your husband’s name when you applied for it? If it happens a lot then maybe they need to use another format because that one is not up to date! I really don’t blame you for getting annoyed with them and their attitude. I mean, we’re talking about an organization for seniors so stored info from 17 yrs ago may not be accurate!
AARP is not up to date. Must be run by old people because I get renewal notices frequently. My husband does too though he was not a member when he died...six years ago! I toss the stuff.
AAA was super efficient about changing membership, adjusting car insurances and pmt of life ins was almost immediate.
Some time after my husband died some woman called to make dental appointment for him/checkup. I boldly told her he was dead and could not come in for a dental exam. She was speechless. Lots of stuff like that happens...I have mellowed after six years...but in the beginning I too was offended. Not worth the energy.
People are not very aware but busy with their own agendas....worst is gov't. issues.(veteran's)...nightmares dealing with just trying to find someone knowledgeable to help....never want to go through that again....aged me years. I call it the human condition- and realize I too must have offended hurting people in my lifetime as well. Forgiveness works if you can get to that......sorry Susan. Not a fun experience for you.